Customer Service

Support

Customer
service

We're here to help. Our after-sales team is ready to solve any question or issue with your order.

Reply by email
Confidential data
Mon–Fri 9:00 AM–6:00 PM
Customer Service Department
STREETPADEL After-Sales

The STREETPADEL Customer Service Department helps you resolve questions and issues related to items purchased from STREETPADEL. Our Customer Service team is ready to handle your enquiries.

If you need to make an exchange, a return, have received the wrong item, have any issue with your order, or would like to make an enquiry about a product warranty, you can get in touch with us.

How can we help you?

Exchanges and returns
Order issues
Item received by mistake
Warranty enquiries
How to contact us
Write to us by email

Please get in touch with us by sending an email to:

1
Include your order number

Always include your order number in the subject or body of the email to speed up the process.

2
Describe the details of your enquiry

Clearly explain the reason for contacting us: the type of issue, the affected product, and any relevant information.

3
Attach photos, videos or documentation

If you wish, you can attach images, videos or any additional information that helps us understand and resolve your issue more quickly.

Our team will review your enquiry and respond as soon as possible during customer service hours.

Confidentiality of your data
Your information is protected

STREETPADEL guarantees the confidentiality of the data provided, which will only be used for the business relationship between the customer and STREETPADEL.

The personal data provided will be processed in accordance with our Privacy Policy and current data protection regulations (GDPR).

Opening hours
Monday 9:00 AM – 6:00 PM
Tuesday 9:00 AM – 6:00 PM
Wednesday 9:00 AM – 6:00 PM
Thursday 9:00 AM – 6:00 PM
Friday 9:00 AM – 6:00 PM
Saturday Closed
Sunday Closed
Service active
Dispute resolution
Dispute resolution European Union — ODR Platform
Complaint forms Region of Murcia

STREETPADEL guarantees the confidentiality of the data provided. It will only be used for the business relationship between the customer and STREETPADEL.